FAQ

Booking & Logistics

Q: What are the standard check-in and check-out times, and do you accommodate early arrivals?

A: Check-in is at 4:00 PM, and check-out is at 11:00 AM. We understand travel schedules can be unpredictable, so we are happy to accommodate early check-ins or late check-outs whenever our cleaning schedule allows. Please reach out to us prior to your arrival to request a time adjustment.

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Q: What is your cancellation policy? 

A: Guests can cancel free of charge within 24 hours of the original booking. After that, the following policy is in place:

• Cancellations up to 30 days before check in will receive a refund of 96% 

• Cancellations up to 21 days before check in will receive a refund of 46%

• Cancellations made within 21 days of check-in are non-refundable

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Q: How do guests access the property upon arrival?

A: We provide a seamless, contactless check-in experience. Prior to your arrival, you will receive a unique smart-lock door code that is active exclusively for the duration of your stay

Pet-Friendly Policy

Q: What types of pets are allowed, and are there any size or breed restrictions?

A: To maintain a pristine, relaxing environment for all our guests, we happily welcome up to two well behaved dogs (under 30 pounds each). We require that the provided dog blankets be used anytime a pet is on the furniture and they must be crated if left completely unattended in the home (whether you leave or are just outside enjoying the backyard amenities.

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Q: Is there a pet fee or additional deposit required?

A: A pet fee of $50 per pet per stay applies to your reservation to cover the additional deep cleaning required after pet stays regardless of which booking platform you used i.e. booking directly or through all of the major platforms like Airbnb, VRBO, Booking.com etc.

Q: Do you provide pet-specific amenities, and do the properties feature fenced-in yards?

A: Yes! Amenities Provided include:

🐾 Fenced Yard

🐾 2 premium Medium Kong dog beds for ultimate comfort

🐾 3 plush pet blankets and 2 dedicated dog towels

🐾 2 sets of food and water bowls

🐾 2 leashes

🐾 Waste Bags

🐾 2 hard-sided crates (28"L x 22"H) for a secure, cozy resting space

🐾 Pet wipes and waterless shampoo for freshening up

🐾 A fun selection of dog toys

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Property Amenities

Q; Are the kitchens fully stocked with cooking essentials?

A: Absolutely. Our kitchens are fully equipped with high-end appliances, cookware, utensils, and dining ware, allowing you to easily prepare anything from a quick breakfast to a full dinner.

There's nothing worse than having to hunt down a coffee shop in an unfamiliar town after a late night arrival. Our coffee brewing options include:

• Ninja DualBrew 14 cup drip with K-Cup (Keurig) coffee maker, Coffee Grinder provided

• French Press

• Pour-Over

• Fellow Tea Kettle

• And an assortment of coffee, decaf and regular, and a variety creamers, sweeteners and teas to choose from.

Other Kitchen Amenities Provided:

• Dish Soap

• Dishwasher Tablets

• Sponge

• 2 Rolls of Paper Towels

• Ample Trash Bags,

• Ziplocs

Q: Do the rentals include high-speed Wi-Fi and designated workspaces?

A: Our vacation rental includes 500mbps+ high-speed Wi-Fi. While we don't have a designated workspace per se,  we provide comfortable spaces perfect for remote work or catching up on emails during your stay.

Q: What level of cleaning can we expect, and are fresh linens and toiletries provided?

A: We pride ourselves on impeccable cleanliness. You will arrive to a spotless home outfitted with premium linens, plush towels, and comfortable bedding. While the home is thoroughly cleaned prior to your arrival, we do not provide daily housekeeping services. For stays longer than 7 days, an additional cleaning can be arranged directly with our cleaner.

Q: Are basic supplies provided for the entire stay, or just a starter pack?

A: We provide a very generous starter pack of essentials to get you settled, including toilet paper, paper towels, and coffee pods. Depending on the length of your stay, you may need to replenish some of these items.

Other items that are standard in our home so you can pack lighter and just relax:

• Shampoo, Conditioner, Bodywash, Lotion, Handwash

• Hairdryer and LED Lighted Makeup Mirrors

• Cotton Swabs, Cotton Pads and Makeup Towels

• Washer and Dryer

• Steamer and Iron

• All Free & Clear Laundry Pods and Bounce Dryer Sheets

Tulsa & Broken Arrow Specifics

Q: How far are the properties from popular attractions in downtown Tulsa or Broken Arrow?

A: Our property is conveniently located just 2.5 miles from the nearest highway. Whether you're in town for a show at the new Regent Bank Amphitheater, BOK center, EXPO Center or visiting friends and family, you can typically get anywhere you want to be in less than 25 minutes.

• 8 min to Rose District - dining, shopping and local events

• 9 min to Regent Bank Amphitheater

• 20 min to Hard Rock Casino

• 25 min to Downtown Tulsa, EXPO Square, Gathering Place

Q: How far is the property from Tulsa International Airport (TUL), and do I need a rental car?

A: The property 16 miles from Tulsa International Airport. While ride-share services like Uber and Lyft are readily available and highly reliable in our area, we recommend renting a car if you plan to do extensive exploring across the Tulsa metro.

Q: Is on-site or covered parking available for guests?

A: 2 Driveway Parking spots are available for guest use as well as street parking in front of home

Q: What are the local quiet hours or neighborhood regulations guests should be aware of?

A: The home is located in a quiet HOA mandated residential neighborhood. Please respect the other residents and abide by the quiet hours of 10pm to 8am.

House Rules & Policies

Q: Are parties, events, or unregistered guests allowed?

A: To ensure a safe and secure experience for everyone, and in strict compliance with Airbnb and our property insurance policies, we do not permit parties, events, or unregistered visitors. All individuals staying at or visiting the property must be explicitly listed on your reservation and is limited to 8 guests. We appreciate your understanding and cooperation in helping us maintain a peaceful environment for our guests and neighbors.

Q: Are there security cameras on the property?

A: To enhance security and provide peace of mind during your stay, this property is equipped with exterior surveillance cameras that monitor both audio and video. Please note these devices are strictly limited to the outside of the home and are located at the front door, driveway, and side gate.

Q: Is smoking or vaping permitted?

A: To maintain the highest level of experience and a pristine environment for all guests, this property strictly prohibits smoking and vaping anywhere on the premises.

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Family & Accessibility

Q: Are your properties family-friendly or suitable for infants?

A: Due to the specific amenities and design of this home, our property is not suitable for children under the age of 13. To provide a premium adult or older-teen getaway, the property features high-end furnishings, an open workout room without a door, an outdoor fire pit, and a hot tub. For safety and liability reasons, we strictly enforce this age limit.

Q: Are the properties accessible for guests with limited mobility?

A: This is a single-story home, which eliminates the need to navigate indoor stairs. Please note that while the primary bedroom features a walk-in shower, the other bathrooms in the home do not.

Pricing, Fees & Direct Booking Benefits

Q: Why should I book directly on this website instead of Airbnb or VRBO?

A: Booking directly through our website guarantees you the lowest possible rate. Third-party platforms like Airbnb and VRBO charge guest service fees that can add up to 15% to your total cost. By booking direct, you bypass those fees entirely.

Q: What is included in the total price, and are there hidden fees?

A: We believe in complete transparency. Your total quote includes the nightly rate, local taxes, a standard cleaning fee, and a pet fee (if applicable). There are no hidden fees.

Q: Do you offer discounts for longer stays, such as weekly or monthly bookings?

A: Yes, we frequently host guests for extended stays. Weekly and monthly discounts are automatically applied when you select your dates on our booking calendar.